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Optimization

In IT, eliminating constraints, waste, defects, reducing costs and maximizing ROI is an ongoing work. We are known by our clients as specialists in optimization. We have a broad and integrated view of all IT layers, from governance, management and people, to processes, applications and infrastructure.

WHAT IS IT?

Identifying and enhancing applications and infrastructure for reducing consumption of computational resources or transaction response time. It searches for solutions for infrastructure, such as storage, OS, database, middleware and application server, and for the application. This is the case of query rewriting, procedure redesign and component re-parameterizing. It displays a list of recommendations for infrastructure or the application, with clear identification of the relationship of effort, benefits, and expected results.

WHAT IS IT FOR?

  • Applications with higher than expected response time, or that do not adequately escalate in user and data volume.
  • Batch processes that no longer fit in the processing window.
  • Increasing the flow in systems with no investment in hardware.

RESULTS

  • Objective identification of actions for improving performance or environment and application capacity.
  • Reduced performance incidents in the environment, and reduced CAPEX (hardware growth) and OPEX (including downtime and end-user overtime).
  • Optimized programming or application analysts’ time.
  • Greater use of the available infrastructure – improved TCO

TIMEFRAME

1 to 3 months (setup and model pilot)

8 weeks

WHAT IS IT?

A projection of the future behavior of the IT infrastructure and applications, considering IT and business indicators. It sizes the systems for supporting organic growth, peak usage and seasonality. It proposes optimization actions to avoid additional investment in hardware. It provides support for IT investment planning, migrations and consolidations.

WHAT IS IT FOR?

  • Rationalizing the use of the IT infrastructure.
  • Enabling the area to plan and take action to support the growth of the business in a timely manner, minimizing investment and emergency actions.
  • Improving communication with business areas and analyzing the impact of systemic changes.
  • Providing information for the IT investment business case

RESULTS

  • Reduces CAPEX, with a more accurate sizing of the investment in hardware.
  • Reduces OPEX, particularly in outsourced infrastructure.
  • Plans medium- and long-term costs and investment.
  • Offers a view of the entire environment with the capacity map.
  • Ensures greater fluidity in the communication between IT and the Business areas.

TIMEFRAME

3 months – structuring and gathering information.
6 months – X-ray and first adjustments in CAPEX/OPEX.
9 months – future projection in line with business variables.
12 months – CAPEX/OPEX plan consolidation and optimization

WHAT IS IT?

A Migration Service that provides a performance that is an equal to, or better than that of the previous solution. It is used in changes in hardware, application versions, infrastructure software (OS, databases, application servers), or physical structures such as data centers. It mitigates performance problems in the transactions and processes that make up the application’s critical path. It validates the application’s performance in the new environment by simulating the expected load. It identifies optimization points in the migration process or in the target environment for the expected result to be achieved.

WHAT IS IT FOR?

  • Migration of application infrastructure components.
  • Environment and application version changes and data center migrations.

RESULTS

  • Optimized migration and reduced risk of incidents during and after migration
  • Reduction of the total migration time.
  • Reduction of impact to the end users.
  • Maintained application performance levels.
  • Lower risk of hardware oversizing or emergency upgrades.

TIMEFRAME

2 to 3 months – small and medium-sized migrations
Up to 6 months – large projects

WHAT IS IT?

A service for identifying, goal-setting, modeling (extracting, consolidating and displaying data), creating, and improving IT indicators in general. It consists of an indicator modeling consultancy, including understanding requirements, studying the best solutions for implementing indicator tools, and critical information monitoring. We adopt management practices in the services we provide, with models adapted to our clients’ needs, while focusing on simplicity and speed in obtaining information.

WHAT IS IT FOR?

  • Deploying management by indicators in any IT or business process.
  • Supporting leadership and operations with appropriate information and knowledge for decision- making.
  • Establishing appropriate goals for IT and business process and operations management IT.
  • We work with a number of indicator tools and dashboards.
  • Adopting best practices for controlling and verifying processes and operations.
  • Access to specialized skills for different types of IT and business processes.

RESULTS

  • Reduced process gaps through adequate information for proper control and verification.
  • Dashboards updated and optimized for client’s needs.
  • Goals established in an objective and simplified manner.

TIMEFRAME

Deployment: from 3 to 6 months (depending on project size).
Ongoing: continuous service – typically from 12 to 24 months.

WHAT IS IT?

The use of techniques and tools combined with statistical methods for improving software development productivity and efficiency, resulting in continuous improvement with a holistic view.

WHAT IS IT FOR?

  • Increasing the organization’s productive capacity.
  • Incrementally improving the software development cycle by eliminating waste and productivity hindrances.
  • Streamlining efforts to develop software in doing more with the same, or less.
  • Reducing software development cycle costs.

RESULTS

  • Productivity increased by more than 25%.
  • Development Lead Time reduced by more than 20%.
  • Prevented costs exceeding 10%.
  • Eliminated waste in the software development cycle.
  • Improved the customer’s perception of the service quality.
  • Reduced conflicts generated by different understandings of software size.

TIMEFRAME

3 months – survey and initial setup
6 months – production settings and initial productivity gains
12 months – evolution of the continuous efficiency improvement of the software development value chain

WHAT IS IT?

The deployment of the Lean IT approach for optimizing processes used across the IT area. Preparing a global improvement plan, which identifies the actual IT needs, showing opportunities for efficiency gain through a value stream mapping within the client’s context.

WHAT IS IT FOR?

  • Solving productivity deficiencies in the development, support, maintenance and sustainment teams.
  • Engaging unmotivated or overburdened teams.
  • Reducing operating costs, e.g. optimizing call centers.

RESULTS

  • A 20% operating cost (OPEX) reduction on average.
  • Less incidents in production, high environment uptime, faster problem identification and correction, and reduced staff turnover.
  • Overall reduction in operational risk for the business.
  • Improvement of the service quality perception by customers.

TIMEFRAME

  • 3 months – initial survey.
  • 6 months – infrastructure design required for the rollout.
  • 9 months – completion of the pilot, and fine-tuning of the processes and tools
  • 12 months – rollout process for the entire environment.

WHAT IS IT?

Mapping and implementing improvements in Contract and Supplier Management. It focuses on optimizing the time spent on administrative controls and implementing the use of indicators for improving the efficiency of existing contracts.

WHAT IS IT FOR?

  • Defining Supplier Management processes, consolidating indicators and evaluating contracted service levels.
  • Establishing a routine for applying contractual terms and clauses.
  • Maintaining an updated, current contract inventory.
  • Providing efficiency information for the sourcing model used.
  • Deploying a management routine with suppliers for monitoring SLA compliance, as well as improvement actions through objective processes.
  • Structuring the suppliers’ operational communication management model and creating a link with contract management.

RESULTS

  • A complete contract inventory, which enables effective control and facilitates negotiations.
  • Improved supplier performance, SLA compliance, and implementation of effective improvement actions.
  • Reduced operating costs for the contract and supplier management area.
  • Holistic and comparative assessment of suppliers.

TIMEFRAME

16 weeks.

WHAT IS IT?

A detailed evaluation of costs and investment, seeking to optimize opportunities. Our plan for reducing spending is based on the analysis of IT documents and interviews with business teams, and is accurately monitored at all stages of the project. The service also includes workshops for assisting the professionals involved in the transition process. The implemented measures lead to the new financial IT model that is based on Lean IT continuous productivity gain concepts.

WHAT IS IT FOR?

  • It ensures meeting cost reduction targets without causing any significant impact or incident to the business. It also preserves the availability, performance and speed in adjusting with the systems.
  • This model reviews the de-sourcing methods utilized and recommends more efficient alternatives for the company.

RESULTS

  • Mapping of the TCO of the systems and IT services, breaking down the investment by the area’s assets.
  • Presentation of a cost reduction plan.
  • An appropriate funding and investment model for the company’s reality.

TIMEFRAME

6 weeks.

Especialista

especialista@inmetrics.com.br